5 Tips for Strengthening Referral Networks

This Switchboard resource provides actionable strategies for strengthening referral networks and ensuring refugees and newcomers can access timely, accurate, and effective support services. The tip sheet covers how to prioritize updates to referral information, verify partner services, improve communication with community organizations, document referral pathways, and establish systems for keeping resource directories current. Designed for refugee service providers and community organizations, this resource helps improve collaboration, reduce service gaps, and create more efficient pathways to housing, healthcare, legal, employment, and other critical supports.