Strengthening Refugee Services Through Community Resource Mapping

This Switchboard training presentation introduces community resource mapping as a strategic approach to identifying and connecting local assets that support refugee and newcomer communities. It outlines the key benefits of mapping—such as improving service coordination, strengthening partnerships, engaging community members, and expanding access to accurate, up-to-date resources—while also walking through the six stages of implementation. Designed for service providers, the resource includes real-world examples and actionable tools to help organizations build more efficient, collaborative, and responsive support systems for clients.