Supporting Others, Sustaining Yourself: 4 Tips for Sustainable Client Support and Supervision

This Switchboard tip sheet offers practical strategies for refugee service providers and supervisors to build sustainable, trauma-informed practices that support both clients and staff. The resource explores how to establish healthy professional boundaries, apply client-centered and trauma-informed care principles, manage expectations, address compassion fatigue, and incorporate effective self-care practices. It also provides guidance for supervisors on fostering supportive team environments, promoting staff resilience, and creating workplace cultures that prioritize well-being. Designed for professionals working with refugees and newcomers, this resource helps organizations strengthen both service delivery and workforce sustainability.