Using Multimedia to Promote Client Self Sufficiency

This recorded webinar from Switchboard examines how refugee-serving and immigrant-serving organizations can use multimedia resources to enhance client learning, communication, and independence. The session highlights practical approaches for incorporating digital and multimedia tools into service delivery, helping newcomers access information, build digital literacy skills, and navigate services more effectively. The webinar is designed for service providers interested in leveraging technology to improve client engagement and support long-term self-sufficiency.